Shipping
SHIPPING:
All returns will be processed within 15 business days of receiving your item.
Returns can be made from outside the UK however all custom charges/ Shipping costs getting the return to us are down to the customer. Please email info@styledbymey.com for further information on where to return to.
A returns form will be provided in your package and details of the returns address. Please remember to print your name and email address clearly so that we can contact you.
SALE ITEMS
We do not accept returns or exchanges for sale items, this includes any mid-season sales.
Any final Sale items are non-returnable.
My Item is Faulty/Missing?
In the event you have received a faulty/defective item or goods are in any way faulty, please email us within 24 hours of receipt of delivery with the following information:
- Your order ID
- Which item is damaged
- A description of the fault
- Photographic evidence of the fault
- An image of the paper invoice you received in your parcel
Unless proof of damage has been verified by a member of our customer care team, we cannot action a refund or replacement.
Once we've received the above information, we will work quickly and efficiently to ensure the problem is rectified as soon as possible.
Please do not return any damaged goods unless advised by a member of our customer care team, it may result in a slower resolution time and the items could be rejected by our returns team.